Questions & Answers

Everything you're wondering, answered

Clear, plain-spoken answers about how The WebSwan works — from the complimentary demo to SEO, accessibility, pricing, and ongoing support.

Getting started

How does the complimentary demo work?+

Tell us your business name, a short description, and your core services. Within as little as 24 hours we design a real, custom preview of your website — free and with no obligation. You only pay once you love it.

Do I have to pay before I see anything?+

No. You preview a genuine, custom design before you pay a dime. Request changes until it feels exactly right, then approve it and we take it live.

How quickly can my site go live?+

Timelines depend on scope, but because we start designing within 24 hours and iterate quickly, most small-business sites move from first preview to launch in a matter of days.

Design & SEO

Will my website be found on Google and AI search?+

Yes. Every site is built with technical SEO, strong Core Web Vitals, and Answer-Engine Optimization — so you show up in traditional search results and AI overviews alike.

Is the site accessible and ADA-compliant?+

Accessibility is built in. Sites are designed to meet ADA and WCAG 2.1 standards, are fully responsive across devices, and ship with an on-page accessibility widget so every visitor can adjust the experience to their needs.

Will my website work on phones and tablets?+

Always. Every design is responsive and fast on mobile, tablet, and desktop — no separate mobile site required.

ADA & Privacy Compliance

What does ADA website compliance mean for small businesses?+

The Americans with Disabilities Act (ADA) is increasingly applied to websites, meaning your site should be usable by people with disabilities — those who rely on screen readers, keyboard navigation, or need higher contrast and larger text. In practice, compliance is measured against the WCAG 2.1 AA guidelines: descriptive alt text, proper heading structure, sufficient color contrast, keyboard-accessible menus, and labeled forms. For a small business, this both widens your audience and reduces the legal risk of an accessibility lawsuit or demand letter. Every WebSwan site is built to these standards and ships with an on-page accessibility widget.

Are there state-by-state compliance obligations?+

Yes. Beyond the federal ADA, several states add their own rules. California enforces accessibility through the Unruh Civil Rights Act (which ties into ADA claims) and has strong data-privacy law in the CCPA/CPRA; states such as Colorado, Connecticut, Virginia, Utah and Texas have their own consumer-privacy acts with different thresholds and disclosure requirements. Accessibility and privacy expectations can vary by where your customers live, not just where your business is. We build to the widely recognized WCAG 2.1 AA baseline and a clear cookie/privacy notice so your site holds up across states — but for your specific legal obligations, we always recommend confirming with a qualified attorney.

How do cookie and privacy banners protect user data?+

A cookie/privacy banner gives visitors transparency and control: it discloses that the site uses cookies (for things like analytics and security), explains why, and lets people accept or decline before non-essential tracking runs. That consent step is a core requirement of privacy laws like GDPR and CCPA/CPRA, and it builds trust by putting the visitor in charge of their own data. Our banner remembers each visitor's choice so they are only asked once, and it pairs with a plain-language explanation of how information is handled.

Pricing & support

How much does a website cost?+

We keep premium craft at small-business pricing. See current packages and pricing on our Complimentary Demo page — there is a plan for most budgets, with no enterprise price tag.

What happens after launch?+

We handle hosting, security, and monthly updates so your site stays fast, safe, and current. You focus on your business; we keep the website running right.

How do I get in touch?+

Start with the complimentary demo and we will follow up personally. You can also reach us by phone at (415) 877-0687, Monday–Friday, 10am–8pm.

Still have a question?

Get a real, custom preview of your website — free and with no obligation.

Complimentary Demo